DoNotPay is a legal services chatbot. The chatbot was originally built to contest parking tickets, but has expanded to include other services as well. As a “robot lawyer,” DoNotPay is a downloadable mobile application that claims to make use of artificial intelligence to provide legal services, with a subscription cost of $36 every three months. It is currently available in the United Kingdom and United States (in all 50 states). In 2021, DoNotPay raised $10 million by investors including Andreesen Horowitz, Lux Capital, Tribe Capital and more reaching a valuation of $210 million.
DoNotPay started off as an app for contesting parking tickets. It sells services that generate documents on legal issues ranging from consumer protection to immigration rights; it states that these are generated via automation and AI. The company claims its application is supported by the IBM Watson AI.
DoNotPay states that its services help customers seek refunds on flight tickets and hotel bookings,cancel free trials, sue people, offer legal services relating to social issues such as asylum applications and housing for the homeless, seek claims from Equifax during the aftermath of its security breach, provide automated services to users seeking to obtain U.S. visas and green cards.
DoNotPay offers a Free Trial Card feature which gives users a virtual credit card number that can be used to sign up for free online trials (such as Netflix and Spotify). As soon as the free trial period ends, the card automatically declines any charges. DoNotPay also claims that its services include the ability to automatically apply for refunds, cancel subscriptions, get hassle-free trials, fight spam in people’s inboxes, combat volatile airline prices, and file damage claims with city offices.
According to en.wikipedia.org; gizmodo.com. Source of photos: internet
