Seattle–Tacoma International Airport (IATA: SEA, ICAO: KSEA, FAA LID: SEA), branded as SEA Airport and also referred to as Sea–Tac, is the primary commercial airport serving the Seattle metropolitan area in the U.S. state of Washington.
It is in the city of SeaTac, which was named after the airport’s nickname “Sea-Tac”, approximately 23 km south of Downtown Seattle and 29 km north-northeast of Downtown Tacoma. The airport, which is the busiest in the Pacific Northwest region of North America, is situated between Portland, Oregon and Vancouver, British Columbia, and is owned by Port of Seattle.
Seattle-Tacoma International Airport (SEA) – a Flagship Facility Services client since 2021 – has been named Skytrax’s Best Airport in North America 2022. Seattle-Tacoma is the first airport to best Vancouver International Airport for the award in 12 years.
Additionally, Seattle-Tacoma is one of 12 North American airports to receive Skytrax’s 4-star rating. The rating is a unique mark of quality achievement and a global benchmark of airport excellence, awarded following detailed audit analysis and assessment of an airport’s front-line service standards.
The World Airport Awards were established in 1999, when Skytrax launched its first airport customer satisfaction survey. The survey evaluates traveler experiences, including everything from check-in, arrivals, and departures to shopping, security, and immigration.
Real-life travelers voted in the largest, annual global airport customer satisfaction survey; the World Airport Awards are the most prestigious accolades for airports by assessing customer service and facilities from more than 550 global airports.
The questionnaires were completed by travelers of over 100 nationalities during the eight-month survey period from 2021 to 2022. The survey evaluates the customer experience across every step in the passenger journey from check-in, arrivals, connections, shopping, security screening, and customs, to departure at the gate.
According to portseattle.org. Source of photos: internet