Teladoc Health, Inc. provides virtual healthcare services on a business-to-business basis in the United States and internationally. It covers various clinical conditions, including non-critical, episodic care, chronic, and complicated cases like cancer and congestive heart failure, as well as offers telehealth solutions, chronic condition management, expert medical services, behavioral health solutions, guidance and support, and platform and program services. It serves health employers, health plans, hospitals, health systems, and insurance and financial services companies.

Teladoc was founded in 2002 in Dallas, Texas by G.Byron Brooks EE MD and Michael Gorton. Billing itself as the oldest telemedicine company in United States, Teladoc’s initial business model allowed patients to remotely consult with state-licensed doctors at any time. Companies paid a monthly fee for their employees to access the service, while patients paid a flat fee for each consultation, originally about $35 to $40. The company was formerly known as Teladoc, Inc. and changed its name to Teladoc Health, Inc. in August 2018.

Teladoc Health divides its services into six categories: platform and program services, guidance and support, expert medical services, mental health services, telehealth, and integrated virtual care. As a software company, Teladoc Health is involved with artificial intelligence, analytics, telehealth devices and “licensable platform services.” The company uses telephone and videoconferencing software to provide on-demand remote medical care, with patients able to log on to the service at any time and be connected with a board-certified, state-licensed physician within several minutes.

The company’s physicians treat non-emergencies such as the flu, pink eye, infections, sinus issues, mental health issues, and dermatological conditions, among others. The company has an expert network of 55,000 involved in 450 medical subspecialties. In 2019, the company also claimed that 92% of medical issues were resolved after the first visit. Physicians overall follow “more than 100 proprietary clinical guidelines” developed by Teladoc Health, and are prohibited from physically meeting their telemedicine patients.

Contracting largely with insurers and large employers, Teladoc Health generates revenue through a yearly or monthly fee charged per subscriber, as well as a fee for individual consults. Some companies waive or subsidize the consult fee for their employees. Teladoc Health has around 3,100 licensed physicians and nurses and services offered in about 30 languages. By July 2020, the company stated it served “60 of the top 100 hospitals,” with telemedical robots being used at hospitals such as Providence Regional Medical Center in Everett, Washington and Sheba Medical Center in Israel, minimizing the potential spread of coronavirus.

According to; en.wikipedia; Source of photos: internet